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Finding info about your subscription, provider, device, or account

Finding info about your subscription, provider, device, or account


To unlock your device for use with a different mobile operator

  1. Insert the subscriber identity module (SIM) from a different mobile operator. Your mobile operator or device retailer will give you the info to do this.
  2. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
  3. Tap or click Network, and then tap or click your mobile broadband connection.
  4. Enter the unlock code from your mobile operator, and then tap or click Unlock.

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